Terms of service

These Terms of Service govern your use of nordicsheep.com and any purchase you make from Nordic Sheep. By using the site or placing an order, you agree to these terms.

Who we are

Nordic Sheep is operated by Natures Collection INC., 228 Park Ave S, New York, NY 10003, United States, part of Natures Collection A/S in Denmark. You can reach us at hello@nordicsheep.com or +1 470 924 0149, Monday to Friday, 10:00 to 15:00 Eastern Time.

Our products

We sell genuine sheepskins. Many of our skins are graded as "seconds," which means they carry small, natural cosmetic marks that keep them from the top premium grade. That's part of what they are, not a fault, and it's how we keep our prices low. Every skin is a natural product, so some variation in size, shape and shade is normal. We do our best to show our products and colors accurately, but your screen may display them a little differently.

Prices

All prices are shown in US dollars (USD). Prices can change at any time before you order; the price that applies is the one shown at checkout when you place your order. Shipping costs and any applicable sales tax are calculated and shown at checkout before you pay. Nothing is added after you have placed the order.

Orders

When you place an order, you're making an offer to buy. You will receive an order confirmation by email, and the agreement is in place once we have confirmed your order. We may decline or cancel an order if an item is unavailable or a genuine pricing error has occurred; in that case any amount paid is refunded in full.

Payment

You can pay with the payment methods shown at checkout. Payment data is handled securely by our payment providers and is never stored by us.

Shipping

Orders ship from within the USA and every parcel is tracked. Orders over $150 ship free; for smaller orders the exact shipping cost is shown at checkout. Delivery times and the rest of the details are in our Shipping Policy.

Returns and refunds

You can return your order within 100 days of receiving it, including sale items. Refunds are issued to the card used to place the order once your return has been received and accepted. The return address and full terms are on our Returns & Refunds page.

Faulty or damaged goods

If an item arrives faulty, damaged or not as ordered, contact us promptly with your order number and a photo. We'll arrange a replacement or a full refund, including any return shipping, at no cost to you.

Privacy

We handle your personal information as described in our Privacy Policy.

Intellectual property

All content on this site, including text, images and logos, belongs to Natures Collection INC. or its licensors, and may not be copied or used without our permission.

Limitation of liability

To the fullest extent permitted by law, Natures Collection INC. is not liable for any indirect, incidental or consequential loss arising from your use of our products or this website. Nothing in these terms limits any rights you have under applicable consumer protection law.

Governing law

These terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules.

Changes and contact

We may update these terms from time to time, and the version shown on this page is the one that applies to your order. If you have any questions, email hello@nordicsheep.com.