Nordic Sheep

FAQ

A few things customers ask us most. If your question isn't here, email us at hello@nordicsheep.com and we'll help.

Our sheepskins

Are your sheepskins genuine?

Yes. Every skin is real New Zealand Merino sheepskin on a natural suede hide. Nothing synthetic, no printed backing, no imitation pile.

What's the difference between short wool and long wool?

Both are genuine New Zealand Merino sheepskin. The difference is the length of the fleece. Our curly short-wool skins have a tidy fleece that sits close to the hide and stays neat, so it holds its shape underfoot and picks up less dust. The long-wool skins have a deep, plush pile of about 2-3 in, the kind you sink your hand into. It comes down to the look and feel you want.

Where do your sheepskins come from?

New Zealand. That's where the skins are sourced and tanned.

Quality and prices

Why is Nordic Sheep cheaper than other sheepskin shops?

We specialize in seconds, also called B-grade skins. These are real New Zealand sheepskins that carry a small cosmetic mark. It might be a slightly irregular shape, or a little variation in color or fleece across the skin. That is the only thing keeping them out of the top grade, so we can buy them for less and sell them for much less.

What does "seconds" mean?

It refers to appearance, and nothing else. The top grade is judged on strict looks: even shape, even color, even fleece. A second misses that bar somewhere, usually by a small margin. The softness, the density and the strength of the hide are exactly the same.

Can you see that it's a second?

Usually not, unless you go looking for it. The marks are small things, like a slightly uneven edge, or a patch where the shade sits a little lighter than the rest. Every sheepskin is a natural product, so some variation is normal on any skin. On a second there is simply a bit more of it, and that is what you are paying less for.

Are they as durable as premium skins?

Yes. The grade is decided on looks alone. The wool is the same wool and the hide is the same hide, so a second wears and lasts exactly like a top-grade skin.

Colors and care

Is Ivory dyed?

No. Ivory is the natural, undyed color of the wool, and it's the most light-stable shade we sell. The other colors are dyed. Dye reacts to UV over time, so keep dyed skins out of harsh, direct sunlight to avoid fading.

Are they safe for babies and children?

Sheepskin is naturally breathable, which is why a lot of parents like it. With very young children we'd still say supervise them on it, as you would with any bedding or blanket. If you'd prefer, give the skin a wash before first use.

How do I care for my sheepskin?

Day to day it's low-maintenance. The lanolin in the wool helps it resist dirt and odor, so a shake and an airing goes a long way. For washing and drying steps, see our sheepskin care guide.

Sizes

What size should I choose?

A single is about 35 in long, good for a chair, a sofa corner or the end of a bed. A double is about 67 x 24 in, which suits a bench, a sofa runner or a bedside spot. The large rug is about 67 x 43 in for a floor or the center of a room. Every skin is natural, so sizes are approximate. There's more detail in our size guide.

Ordering and delivery

How fast is delivery?

We ship from within the USA, and delivery usually takes 1-2 business days. Every order is tracked.

Do you offer free shipping?

Shipping is free on orders over $99. Under that, the exact shipping cost is shown at checkout before you pay.

Can I track my order?

Yes. You'll get an order-confirmation email when you buy, and a separate tracking email once your order ships.

Returns and getting in touch

What's your return policy?

You can return within 30 days. The full terms are on our returns and refunds page.

My skin looks a little different from the photo - is that normal?

Yes. Each skin is natural, so shape, color and fleece vary a little from one to the next and from the photo on screen. If you're not happy with the one you received, contact us and we'll sort it out.

How do I reach you?

Email hello@nordicsheep.com or call +1 470 924 0149. Our customer service hours are Monday to Friday, 10:00-15:00 Eastern Time.