Nordic Sheep
FAQ
A few things customers ask us most. If your question isn't here, email us at hello@nordicsheep.com and we'll help.
Our sheepskins
Are your sheepskins genuine?
Yes. Every skin is a real, full sheepskin from New Zealand on a natural suede hide. Nothing synthetic, no printed backing, no faux pile.
What's the difference between short wool and long wool?
Our curly short-wool skins have a tidy, easy-care fleece that sits close and stays neat. The long-wool Merino skins feel very different. The pile is deep and plush, around 5-7 cm, the kind you sink your hand into. Both are genuine New Zealand sheepskin. It comes down to the look and feel you want.
Where do your sheepskins come from?
New Zealand. That's where the skins are sourced and tanned.
Quality and prices
Why is Nordic Sheep cheaper than other sheepskin shops?
We specialize in seconds, also called B-grade skins. These are real, genuine sheepskins with a small cosmetic mark that keeps them out of the very top premium grade. Because they miss that strict cosmetic bar, we can buy them for less and sell them for much less. That's how we keep genuine sheepskin affordable.
What does "seconds" mean?
A second is a skin with a slight natural irregularity in its shape, color or fleece. The wool is just as soft and the hide just as strong as a top-grade skin. It just doesn't pass the strictest cosmetic grading, and that lower grade is the whole reason it costs less.
Will I actually notice the marks?
Usually not. The marks are small and cosmetic, and they often blend into the natural variation you'd expect in a real skin anyway. On some skins you'll be hard pressed to spot anything at all.
Are they as durable as premium skins?
Yes. The difference is cosmetic, not structural. The hide is just as strong, and the skins wear and last just as well as top-grade ones.
Colors and care
Is Ivory dyed?
No. Ivory is the natural, undyed color of the wool, and it's the most light-stable shade we sell. The other colors are dyed. Dye reacts to UV over time, so keep dyed skins out of harsh, direct sunlight to avoid fading.
Are they safe for babies and children?
Sheepskin is naturally breathable, which is why a lot of parents like it. With very young children we'd still say supervise them on it, as you would with any bedding or throw. If you'd prefer, give the skin a wash before first use.
How do I care for my sheepskin?
Day to day it's low-maintenance. The lanolin in the wool helps it resist dirt and odor, so a shake and an airing goes a long way. For washing and drying steps, see our sheepskin care guide.
Sizes
What size should I choose?
A single is about 90 cm long, good for a chair or as an accent throw. A double is about 170 x 60 cm, which suits a bench, a sofa runner or a bedside spot. The large rug is about 170 x 110 cm for a floor or the center of a room. Every skin is natural, so sizes are approximate. There's more detail in our size guide.
Ordering and delivery
How fast is delivery?
We ship from within the USA, and delivery usually takes 1-2 business days. Every order is tracked.
Do you offer free shipping?
Shipping is free on orders over $150. Under that, the exact shipping cost is shown at checkout before you pay.
Can I track my order?
Yes. You'll get an order-confirmation email when you buy, and a separate tracking email once your order ships.
Returns and getting in touch
What's your return policy?
You can return within 30 days. The full terms are on our returns and refunds page.
My skin looks a little different from the photo - is that normal?
Yes. Each skin is natural, so shape, color and fleece vary a little from one to the next and from the photo on screen. If you're not happy with the one you received, contact us and we'll sort it out.
How do I reach you?
Email hello@nordicsheep.com or call +1 470 924 0149. Our customer service hours are Monday to Friday, 10:00-15:00 Eastern Time.