Refund Policy

This Refund Policy explains when and how you can return items purchased from Nordic Sheep and receive a refund.

Right to return

You may return eligible items within 30 days of delivery. Items must be unused, in original condition, and in their original packaging where applicable.

Non-returnable items

Some items may not be eligible for return, such as [gift cards, clearance items, or custom orders — edit as needed].

Return process

To start a return, contact us at [support@nordicsheep.com] with your order number. Returns sent without prior contact may not be accepted. The customer is responsible for [return shipping costs unless the item is faulty].

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund is processed to your original payment method within [5–10 business days]. Original shipping charges are [non-refundable].

Late or missing refunds

If you have not received a refund after the stated period, first check with your bank or card provider, then contact us.

This page is a starting template, not legal advice. Please review it against your own requirements before relying on it.